Our practice may collect your personal information in several different ways. When you make your first appointment our practice staff will collect your personal and demographic information via your registration. During the course of providing medical services, we may collect further personal information. Information can also be collected through My Health Record, e.g., via Shared Health Summary. We may also collect your personal information when you visit our website, send us an email, telephone us, make an online appointment or communicate with via mail.
In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly. This may include information from:
- your guardian or responsible person
- other involved healthcare providers, such as specialists, allied health professionals, hospitals, community health services and pathology and diagnostic imaging services your health fund, Medicare, or the Department of Veterans’ Affairs (as necessary).
While providing medical services, further personal information may be collected via:
- Electronic prescribing
- My Health Record
- Online appointments.
Various types of images may be collected and used, including:
- CCTV footage: Collected from our premises for security and safety purpose
- Photos and medical images: These can be taken using personal devices for medical purposes, following the guidelines outlined in our guide on using personal devices for medical images.